We want your stay to be as easy and as stress-free as possible so we have a list of frequently asked questions.
If you can’t find what you are looking for then don’t worry simply email us through the contact form or call on 015395 32331.
Check in is from 3pm and Check out is by 11am.
Yes we offer a late check out until 1pm for only £30 extra.
Yes we offer an early check-in at 2pm for only £30 extra.
Yes.
Yes the hotel has one lifts.
Yes we do.
Yes however we only have a limited amount of rooms with these facilities.
If you have booked direct with us, please call 015395 32331 or email salescumbria@strathmorehotels.com. If youhave booked via a travel agent or other online booking site please contact them to cancel.
We have ideal family rooms available for 3 and 4 people and also some double and twin rooms that can take a cot for young children or perhaps a small extra bed with prior notification. Children sharing a room with two adults: 0-4 years of age = 50% of adult price 5-13 years of age = half price. If you wish to travel with a child and take advantage of these rates then please call us on 015395 32331 to check availability and to book or email
If you book a superior/suite room or have booked direct premium wifi is included. If you have booked a Classic Room via an agent then WiFi will be charged at £5 per day.
Yes we offer room service with a set menu available in the room.
Yes we do, they are available on request.
Monday to Friday it is 7.30am until 9.30am and Saturday to Sunday it is 8am until 10am.
Yes, Laundry services are available, prices and details are in our bedroom guest information.
Well behaved dogs are welcome in our hotel and grounds with the exception of the areas detailed below. The Cumbria Grand charges £15.00 per dog per night, maximum of two dogs per room, and must be notified at the time of booking. In the interests of hygiene and the comfort of other guests, we would appreciate it if you could kindly adhere to the following rules:
Yes.
The hotel bar is open Sunday to Thursday 10am until 11pm and Friday to Saturday 10am until 12am. Bar meals are served from 12noon till 9pm.
The hotel restaurant is open from 6.30pm till 8.30pm. Find out more at Grange Over Sands Restaurant
Yes.
Yes, please ask reception.
If you are celebrating a special occasion take a look at our accommodation extras on the following link https://strathmorehotels-cumbriagrand.com/stay/
Yes, we provide live entertainment throughout our peak seasons. This changes on a week to week basis. If you’d like to find out more please give us a call or an email.
Yes we have free parking.
No booking is required but please do let us know if you plan to arrive early and leave your car.
Yes, we have seven marked bays.
Unfortunately not, however this may be something we look into in the future.
Would you like to receive our brochure straight to your post box?
